Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our site:

• Personal Identifiers: Name, email address, phone number, billing and shipping address collected when you create an account, place an order, or contact us.
• Payment Information: Payment card details are processed by our third-party payment processors and are not stored on our servers.
• Commercial Information: Products purchased, order history, custom printing preferences, and gift set selections.
• Internet Activity: Browsing behavior, pages viewed, time spent on site, referring URLs, and interaction with emails.
• Device & Technical Data: IP address, browser type, operating system, and device identifiers.
• Workshop Registration Data: Contact details and preferences submitted when registering for our workshops.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze site traffic, and deliver relevant advertising. Cookies may be first-party (set by us) or third-party (set by analytics and advertising partners). You can control cookie preferences through your browser settings or our cookie consent banner. For full details, please review our Cookie Policy.

4. Third-Party Services & Disclosure

We may share your information with the following categories of third parties:

• Payment processors to complete transactions securely
• Shipping and fulfillment carriers to deliver products and gift sets
• Custom printing partners to fulfill personalized orders
• Email marketing and analytics providers to communicate and improve our services
• Brand partners featured in our collections, where necessary for order fulfillment
• Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties for monetary compensation. However, under CCPA, certain data sharing for advertising purposes may be considered a "sale" or "share" — you may opt out at any time using the contact information below.

5. Your Privacy Rights (CCPA)

If you are a California resident, you have the right to:

To exercise any of these rights, please submit a request via our Contact page or email us using the details below. We will verify your identity before processing your request and respond within the timeframe required by law.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including order processing, customer service, legal compliance, and dispute resolution. Order and transaction records are typically retained for a minimum of seven years for tax and accounting purposes. Marketing data is retained until you unsubscribe or request deletion.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page regularly.